Vinted Users Share Anger Regarding Size Changes
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has revised its sizing categories for female and kids' apparel but did not contact all shoppers about the modification.
Digital Channels Backlash
Many shoppers and sellers are posting online claiming that product pages now present an altered size classification versus the original listing due to the recalibration.
The company said the updated approach better aligns with other platforms.
It has advised users to review their products and adjust the sizing manually when needed, which has left users frustrated.
Size Classification Changes
Before the change, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.
Shopper Stories
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, from Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Required Changes
Charlotte Lunn, based in Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she said.
Service Background
The service features exceeding 100 million members, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: previously, the service retracted a modification concerning shipment methods following member complaints.
